Enable push notifications
If Filo isn't popping banners or showing badge counts, the OS probably never got permission. Here's how to fix that.
macOS & Windows
| Step | What to do |
|---|---|
| 1 | Open System Settings → scroll the left sidebar and click Notifications. |
| 2 | On the right, scroll the app list, select Filo Mail. |
| 3 | Toggle Allow Notifications ON at the top. |
| 4 | Pick your style—Banners or Alerts—and enable Badge App Icon if you want unread counts in the Dock. |
| 5 | (Optional) flip Play sound for notifications to ON so Important mail never slips by. |
iOS & Android
| Step | What to do |
|---|---|
| 1 | Open the Settings app → Notifications. |
| 2 | Tap Filo Mail in the app list. |
| 3 | Turn Allow Notifications ON. |
| 4 | Choose delivery style (Lock Screen, Notification Center, Banners) and switch Badges ON for icon counts. |
| 5 | (Optional) enable Sounds so you'll hear Important messages arrive. |
Tip: For a more seamless experience, you can set Filo as your system-wide default email client. Go to Filo Settings and select Set Filo as Default Mail App. This ensures that whenever you click an email address on a webpage or in another app, Filo will automatically open.
Fine-tune inside Filo
- Go to
Settings→Notifications. - Notifications supports two settings: Mail and To-dos.
- •Mail: turn notifications on/off per inbox address and per label.
- •To-dos: turn push on/off for new To-dos and due reminders.
Changes take effect immediately.
Still not seeing alerts?
| Issue | Fix |
|---|---|
| Focus / Do Not Disturb active | Check Control Center (macOS & iOS) and turn off Focus modes. |
| Low Power Mode (iOS) | Background fetch can pause—disable Low Power Mode or plug in. |
| Network restrictions | VPN or firewall may block push—test on another network. |
| Background App Refresh off (iOS) | Settings → General → Background App Refresh → enable Filo Mail. |
Once notifications are enabled, real-time banners and badge counts keep you on top of what matters.