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FAQ

How is FiloMail different from other AI email tools?

Most AI email apps still treat the inbox as a stream of messages with smarter add-ons: search, summaries, and canned replies. Useful, but you are still copying details into a task app, juggling tabs, and hoping nothing slips. FiloMail starts from a different premise: email is where work begins.

FiloMail is built as an AI Agent workspace that starts with email. When a message arrives, FiloMail can pull out the ask, the due dates, the links, and the next steps, then help you act on them in place. Instead of "read the thread, switch apps, recreate the context, and continue the work," FiloMail compresses the loop into "see, decide, and move."

That means FiloMail is not just helping you process email. It is helping you finish email-born work. You can brief yourself on a thread, draft a reply in context, create follow-ups, track what still needs attention, and increasingly connect the tools you already use so the work keeps moving from the same starting point.

FiloMail still benefits from the natural advantage of email: it is where requests, approvals, updates, files, and deadlines already show up. But the goal is no longer just a cleaner inbox. The goal is a single place where work starts and actually gets done.

All of this sits on privacy-first architecture. Message bodies are not stored on our servers, local cache is encrypted, and AI requests go through zero-retention endpoints. You get an Agent that can help with real work, without giving up control of your inbox context.


What is the pricing for FiloMail?

FiloMail is free to start for personal use, and the free plan covers the core workflows most individuals need: understanding threads, drafting replies, and turning email into follow-through.

We also offer Filo Plus for heavier email-driven workflows. Plus includes access to stronger AI models, higher usage limits, and earlier access to more advanced Agent capabilities as they roll out.


How does FiloMail handle my data?

We follow one rule: your inbox stays yours. FiloMail connects through secure OAuth, uses TLS for all traffic, and does not store raw message bodies on our servers. Email context is processed only to deliver the features you ask for.

For the workflows you create in FiloMail, such as summaries, tasks, and reliable sync, we keep only the minimum structured records needed to make those features work. They are encrypted at rest, never sold, never used for ads, and removable by you at any time.

AI requests go through zero-retention endpoints. We send only what is necessary for that request, and we do not use your data to train external AI models.

Learn more in our Privacy Policy →


Where can I use FiloMail today?

FiloMail is available on iOS, Android, macOS, Windows (64-bit), and Windows on ARM. We currently support Gmail natively, with additional providers planned. A web app is also on the roadmap.

For the latest availability, installers, and platform status, visit /download.


Is FiloMail available in my country?

Yes. FiloMail is available on iOS and Android, and our desktop apps are also available on macOS, Windows (64-bit), and Windows on ARM.

Availability may vary by region. At the moment, mobile downloads are not yet supported in Mainland China. For most users, the easiest way to get FiloMail is through the App Store, Google Play, or the latest desktop installers on /download.

You can always check /download for the latest install options.