FAQ

How is Filo Mail different from other AI email clients?

Most AI email apps still treat the inbox as a stream of messages with smarter add-ons—search, summaries, and canned replies. Useful, but you’re still copying details into a task app, juggling tabs, and hoping nothing slips. Filo starts from a different premise: email is work. So the product is designed to turn every message into momentum.

At Filo’s core is the Inbox → To-Do flow. When mail arrives, Filo extracts the ask, due dates, links, and next steps, then binds them to a lightweight task you can act on immediately. The task stays linked to its source conversation, so context is one tap away and updates stay in sync as the thread evolves. Instead of “read → copy into a task manager → return to email,” Filo compresses the loop to “see → do.”

This flow is reinforced by noise-cutting triage and context you can trust. Smart Filters separate Important from Promos and Updates the moment mail lands, so you always process what matters first. Thread-aware summaries capture decisions, dates, and who-said-what; Filo’s built-in AI chat can pull facts, translate, or draft a response in your tone from the same context—no switching tools or losing the trail.

Filo is built for everyday email, not just office threads. School notices, deliveries, travel bookings, invoices, community updates—Filo treats “life admin” as first-class work. The same Inbox → To-Do pipeline that clears your project backlog also clears the stuff that keeps your day moving, so your whole inbox turns into a manageable queue rather than a guilt pile.

All of this sits on privacy-first architecture. Message bodies aren’t stored on our servers; mail is locally cached and encrypted, and AI endpoints are zero-retention. You get powerful assistance without handing over your inbox.

In short, Filo doesn’t just make email smarter—it makes it actionable, turning Inbox → To-Do while keeping your privacy intact.

What is the pricing for Filo Mail?

Filo Mail is free for personal use, and we’d like to keep it that way. The free plan includes AI features that comfortably cover daily email processing for most individuals.

We also offer Filo Plus for power users—access to advanced AI models, unlimited AI usage, and early access to premium features. Right now, Plus is available only via special events or direct invites, and public subscription pricing hasn’t been finalized yet.

How does Filo Mail handle my data?

We follow one rule: your inbox stays yours. Filo connects via secure OAuth (no passwords shared), uses TLS for all traffic, and doesn’t store raw message bodies on our servers; content is processed on-device with an encrypted local cache. For AI and the features you create in Filo—like summaries, tasks, and reliable sync—we keep only the minimum structured records needed to make them work, encrypted at rest, never sold or used for ads, and removable by you at any time. AI requests go through zero-retention endpoints; we send only what’s necessary for that one request and don’t use it to train models.

Learn more in our Privacy Policy →

Where can I use Filo Mail today?

Filo is available on iOS, macOS, and Windows (64-bit). Android is in active development. We currently support Gmail natively. Outlook/Yahoo can be connected via Gmailify while native support expands. A web app and additional providers are on the roadmap. For the latest availability and builds, visit /download.

Is Filo Mail available in my country?

Yes. Filo for iOS is live on the global App Store, with one exception: it’s not yet released in Mainland China (CN App Store). Our macOS and Windows (64-bit) desktop apps are available worldwide from our website and work anywhere you can sign in to Gmail.

For users in Mainland China: until the CN App Store release, we recommend using our TestFlight (TF) build for iOS. You can request an invite and grab desktop installers via /download.