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Cookie Policy

Effective date: [2025-08-25]

Last updated: May 18, 2026

This Cookie Policy explains how Filo Mail uses cookies, local storage, SDK storage, and similar technologies across our websites and apps. It should be read with our Privacy Policy.

We use essential technologies to run the service, maintain sessions, remember preferences, and protect accounts. We may also use analytics, diagnostics, and limited conversion measurement to understand reliability and improve the product. Where required by law, optional analytics or marketing technologies are enabled after consent.

For how to control cookies and similar technologies, see Your choices below.

1. What are cookies?

Cookies are small text files stored on your device. We group them as Essential (required for the site to work) and Optional (e.g., analytics). Optional cookies are used only with your consent (EU/UK ePrivacy & GDPR).

2. What we use (current setup)

We use a limited set of cookies and similar technologies for the following purposes:

  • Essential service storage – authentication/session continuity, security, language, consent choices, and product preferences.
  • Analytics and diagnostics – product usage measurement, reliability diagnostics, crash or performance signals, and service improvement.
  • Limited conversion measurement – measurement that helps us understand whether campaigns or product surfaces are effective, without building cross-site behavioral advertising profiles.

2.1 Analytics, diagnostics, and conversion measurement

These technologies help us understand site and product usage so we can improve reliability, security, and user experience. Analytics and diagnostics may be account-linked or pseudonymous depending on the surface. They are designed not to include raw email bodies, raw attachments, OAuth tokens, or API keys.

3. Your choices

  • Cookie and site controls: You can clear or block cookies, local storage, and site data in your browser settings. Some essential technologies are required for the service to work.
  • Consent choices: Where required by law, we ask for consent before enabling optional analytics or marketing technologies. If you previously consented, you can withdraw by clearing cookies and site data for this domain or by using any consent controls we provide.
  • Google Analytics opt-out: you may install Google's add-on: Google Analytics Opt-out Browser Add-on Download Page

4. “Do Not Sell or Share” & preference signals (U.S.)

We do not sell personal information as defined by applicable U.S. state privacy laws, and we do not use cookies or similar technologies to build cross-site behavioral advertising profiles.

If we support additional legally recognized browser preference signals or opt-out mechanisms in the future, we will provide the relevant controls and update this notice.

5. Updates

We may update this Cookie Policy as our services evolve. We will reflect changes on this page with an updated “Last updated” date.

6. Contact

Questions? Email us at [email protected].